Contact



GOT A QUESTION?


NOTE: please allow up to 24 hours for most email replies

Question about shipping? Please scroll down this page for pricing information.

If you have any questions that weren't answered in the FAQ or on this page, or just feel like sharing some good vibes, feel free to EMAIL US or use the contact form below.


CHECKOUT PROCESS

Ordering online

Making a purchase could not be easier. Just click on Buy Now button and your mug will be put into the shopping cart where you can adjust the quantity. You will then be asked for a few details that we need to be able to satisfy the order.

We accept Paypal and major credit cards

We offer a secure environment for your transaction via Paypal for payment processing. This ensures both your protection and ours. A Paypal account is not required and you can choose to bypass logging into a Paypal account at checkout.



ORDER STATUS

Where is my package?

You will receive an email receipt from Paypal upon completion of the transaction. Once your item has shipped, you should receive an email receipt from RorschachMugs.com along with the USPS tracking number.



SHIPPING

We ship only within the USA.

Processing Times: Please allow 1-2 days for processing during normal business hours, not including weekends.

How much is shipping?

Shipping via USPS media post is $4.95 within the U.S. for each mug.

Shipping via USPS Priority is also available for $9.95 per mug. Orders of 3 or more will be sent via Priority Mail for the cost of $14.95.

How long do items take to ship?

For shipping via USPS media post, you should expect to receive your order within 4 - 8 business days after processing (postal service allowing).

For shipping via USPS Priority post, you should expect to receive your order within 2 - 4 business days after processing (postal service allowing).



RETURNS

Return policy

At RorschachMugs.com we want to ensure that you are satisfied when you shop with us, so we have tried our best to cover every aspect of the mugs and what you can expect from yours. However, we understand sometimes there are personal reasons for needing to return. Returns are accepted within 10 days after confirmed delivery. Buyer will need to pay return shipping. Please contact us for return address.



PRIVACY

Privacy policy

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer. RorschachMugs.com does not use cookies.

SSL Secured website

Find us here