NOTE: please allow up to 24 hours for most email replies
Making a purchase could not be easier. Just click on Buy Now button and your mug will be put into the shopping cart where you can adjust the quantity. You will then be asked for a few details that we need to be able to satisfy the order.
We offer a secure environment for your transaction via Paypal for payment processing. This ensures both your protection and ours. A Paypal account is not required and you can choose to bypass logging into a Paypal account at checkout.
You will receive an email receipt from Paypal upon completion of the transaction. Once your item has shipped, you should receive an email receipt from RorschachMugs.com along with the USPS tracking number.
Processing Times: Please allow 1-2 days for processing during normal business hours, not including weekends.
Shipping via USPS media post is $4.95 within the U.S. for each mug.
Shipping via USPS Priority is also available for $9.95 per mug. Orders of 3 or more will be sent via Priority Mail for the cost of $14.95.
For shipping via USPS media post, you should expect to receive your order within 4 - 8 business days after processing (postal service allowing).
For shipping via USPS Priority post, you should expect to receive your order within 2 - 4 business days after processing (postal service allowing).
At RorschachMugs.com we want to ensure that you are satisfied when you shop with us, so we have tried our best to cover every aspect of the mugs and what you can expect from yours. However, we understand sometimes there are personal reasons for needing to return. Returns are accepted within 10 days after confirmed delivery. Buyer will need to pay return shipping. Please contact us for return address.